Refund Policy
Last updated: July 10, 2026
At Horizons For Commerce, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
Returns
You have 10 from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving the item.
Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.
Contact Us
To initiate a return or if you have any questions, please contact us omar@horizonsforcommerce.com